SMS Opt In

Last Updated: November 11th, 2026

Otomo Health, Inc. (“Otomo”) sends text messages on behalf of healthcare practices that use our services (each a “Practice”). Patients opt in in one of two ways. Opting in is optional and is not a condition of receiving care.

1. Practice forms. Patients can check an optional, unchecked box next to the mobile number field on the Practice’s intake, booking, or inquiry form:
   ☐ I agree to receive texts from [Practice] (sent via Otomo Health) about my appointments, forms, care reminders, and inquiries. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Privacy: www.otomohealth.com/legal/patient-privacy Terms: www.otomohealth.com/legal/sms-terms

2. During a call. If a patient wants information by text during a call with our assistant (for example, a form link or the office address), the assistant asks whether it may text it to them. If the patient says yes, we send that one message only. It does not sign the patient up for ongoing texts. Calls are recorded, and we keep the recording, date, time, and mobile number as the record of consent.

Opting out and help. Reply STOP to any message to opt out, or HELP for help, or email info@otomohealth.com. Msg frequency varies. Msg & data rates may apply. We do not send marketing messages.

Privacy. Text messaging originator opt in data and consent will not be shared with any third parties, except with the Practice and with service providers that deliver our messages, solely for that purpose. See our Patient Privacy Policy at www.otomohealth.com/legal/patient-privacy and our SMS Terms at www.otomohealth.com/legal/sms-terms.

Contact. Otomo Health, Inc., 1 Broadway, 14th Floor, Cambridge, MA 02142. info@otomohealth.com.