Terms of Service
Effective Date: November 25, 2025
Welcome to Otomo Health, Inc. (“Otomo,” “we,” or “us”). We operate a generative artificial intelligence platform designed to support the effective delivery of healthcare services. These Terms of Service (“Terms”) govern your use of our website (the “Site”).
By accessing or using the Site, you agree to be bound by these Terms and our associated policies, including our Privacy Policy. If you do not agree with these Terms, you may not use the Site. We may update or modify these Terms at any time, with or without notice, and your continued use of the Site constitutes acceptance of any changes. For information on how we collect, use, share, and otherwise process personal information, please review our Privacy Policy.
If you have questions about these Terms or our Privacy Policy, contact us at info@otomohealth.com.
1. Access
You must be at least eighteen (18) years old to use the Site. If you are accepting these Terms on behalf of another person or entity, you represent and warrant that you are authorized to bind that person or entity, and “you” and “your” will refer to both you and the represented party.
2. Use of Our Site
The Site, all related content, and the overall “look and feel” of the Site are owned by Otomo and protected by applicable intellectual property laws. Except as expressly permitted in these Terms, you may not copy, modify, distribute, display, or otherwise use any portion of the Site without our prior written permission. We may modify, suspend, or discontinue any aspect of the Site or its content at any time.
You may access and use the Site only in accordance with these Terms, our Privacy Policy, and all applicable laws and regulations.
The Site may contain links or references to third-party websites, products, or services (“Third-Party Services”). Otomo does not endorse, control, or assume responsibility for any Third-Party Services or any content, statements, or opinions contained therein (“Third-Party Content”). Your use of Third-Party Services is entirely at your own risk and subject to their terms and policies.
We may disable access to any Third-Party Services at any time, with or without notice.
3. Communications
By using the Site, you agree that communications between you and Otomo may occur electronically and that such communications satisfy any legal requirements for written notices. We welcome feedback and suggestions. If you choose to provide feedback, you grant Otomo a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate your feedback without restriction or compensation.
4. Disclaimer of Warranties
Your use of the Site is at your sole risk. The Site is provided “as is” and “as available,” without any warranties of any kind, whether express, implied, or statutory.
We make no warranties that the Site or any Third-Party Services will be:
accurate, complete, or error-free,
uninterrupted, available, or secure,
free of viruses or harmful components, or
suitable for your intended use.
Any reliance on the Site is entirely at your own risk.
5. Indemnification
You agree to indemnify, defend, and hold harmless Otomo and its affiliates, directors, officers, employees, agents, successors, and assigns (“Otomo Parties”) from and against any claims, liabilities, damages, losses, expenses, and costs (including reasonable attorneys’ fees) arising out of or related to:
your use or misuse of the Site,
your breach or alleged breach of these Terms,
your violation of any law or third-party rights, or
the acts or omissions of your employees or agents.
6. Limitation of Liability
To the fullest extent permitted by law, none of the Otomo Parties will be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of the Site or these Terms. This includes, without limitation, damages for loss of profits, goodwill, data, business interruption, or other intangible losses.
The total aggregate liability of the Otomo Parties for any claim arising under these Terms will not exceed the amount you paid (if any) for access to the Site during the twelve (12) months preceding the claim or one hundred dollars (USD $100), whichever is greater.
Some jurisdictions do not allow certain disclaimers or limitations of liability, so the above terms may not apply to you to the extent prohibited by applicable law.
7. General Terms
These Terms constitute the entire agreement between you and Otomo regarding your use of the Site and supersede all prior agreements or understandings.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor without restriction.
Any delay or failure to enforce any provision of these Terms does not constitute a waiver. If any provision is deemed invalid or unenforceable, the remaining provisions will remain in full force to the maximum extent permitted by law.
These Terms are governed by the laws of the Commonwealth of Massachusetts, excluding its conflict-of-law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Massachusetts, and you consent to their jurisdiction.
8. Contact
For questions regarding these Terms, contact:
📧 info@otomohealth.com