Specialty
Payers & Value-Based Care
Otomo helps health plans, managed care organizations, and value based care networks move members from awareness to action. Unlike traditional call centers that stop at answering questions, Otomo actively guides members to schedule visits, complete referrals, and close care gaps, improving member engagement, provider utilization, and quality performance while lowering administrative cost.
Highlights
Tailored AI workflows
for your
unmet needs.
Every organization has unique unmet needs. Otomo adapts to your ideal workflow, from outreaching to follow-up, ensuring seamless, compliant, and patient-centered automation.
Proactive Member Outreach
Reach members for annual wellness visits, screenings, and chronic care follow ups, in their language and on their schedule.
Appointment Booking
Book primary and specialist visits on the member's behalf, fill open provider capacity, and coordinate referrals to close the loop.
Care Gap Closure
Drive members to complete the high value actions that close gaps and strengthen quality measure performance.
Benefits & Navigation
Answer benefits, eligibility, claims, and coverage questions instantly, around the clock.
Metrics
Proven impact
you can
measure.
Utilization
Stronger network utilization and reduced referral leakage.
Cost
Lower contact center cost through automation.